Desorden, a group of hackers, have recently revealed that Acer’s systems have been hacked. Over 60 gigabytes of data containing sensitive information about millions of Acer customers were stolen by the hackers.
Several million clients’ names, addresses, and phone numbers have been exposed, as well as restricted corporate financial data.
The hackers recently disclosed the intrusion, which Acer later confirmed as real. Desorden was able to break into Acer’s servers in India and steal a large amount of data. Consumer and business accounts are included. According to Desorden, the number of customers whose data has been compromised is in the millions.
The hacker group disclosed over 10,000 accounts of private user data as proof of the data breach. The remaining data will be sold, and potential buyers have already expressed interest in the post. The hackers haven’t stated whether they plan to sell the information on the black market, or if they simply want Acer to pay a ransom for it.
According to Acer, the company promptly implemented security measures and ran a comprehensive system inspection. Acer’s local after-sales service system in India was harmed as a result of the attack. Following that, the company began alerting all possibly affected customers. Acer claims in a statement to Privacy Affairs that this occurrence will have no effect on their business continuity. That is most likely correct, however it comes at a poor time for the company, as this is the brand’s second significant data breach this year.
Acer’s servers were hit by a ransomware attack carried out by the hacking group REvil earlier this year. Bank balances, bank correspondence, and other financial information were among the sensitive data stolen. REvil demanded a ransom of $50 million in XMR (a cryptocurrency) for the stolen data. Acer hasn’t spoken much about the situation, other than admitting that “abnormal occurrences were observed” during the attacks. The ransom demand for this data breach was the greatest documented to date.
Acer has had a profitable year, despite the two hacking instances. The company just began selling laptops with Windows 11 pre-installed, making it one of the first manufacturers to do so. It’s also getting set to start selling the Acer Nitro XV2, which has the potential to be the best gaming monitor ever.
One data leak is bad enough, but having two in the same year is a complete disaster for Acer. It’s even worse for the company’s customers. Unfortunately, firms of Acer’s stature are frequently targeted, and it appears that at least two of these attempts were successful in 2021. It’s a clear indication that Acer’s security procedures may need to be tightened.
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